Zavier Jacquet

Senior Engineer

Results-driven 365 Engineer with over three years of experience in IT
consultancy and MSP environments. Expertise in managing and supporting
Azure and M365 platforms, with a strong background in Intune, Conditional
Access, and security and compliance features. Adept at working
independently with clients, providing high-level consultancy, and delivering
exceptional documentation and communication.

Professional Experience

Senior Engineer

• Proficiently utilized Microsoft Intune to enroll devices, establish, manage policies, and secure mobile devices.
• Overseeing SharePoint Online site collections, encompassing site creation, management tasks, permission setup, and customization.
• Containerized applications using Docker and deployed them to Kubernetes clusters via kubectl and YAML manifests
• Administered and optimized Azure virtual machines for the organization, ensuring high availability and performance.
• Containerized microservices using Docker and managed inter-service communication via Docker Compose networks
• Leveraged JAMFNow, JamfPro and Apple Business Manager to enroll and effectively manage iPhones and iPads.
• Configured device enrollment, compliance policies, and conditional access policies, automating tasks using PowerShell and GraphAPI.
• Automated deployment of Azure infrastructure using Terraform and Azure CLI for development environments

Certifications

• Azure Fundamentals AZ-900
• Issuing Organization: Microsoft
• Solutions Architect Associate
• Issuing Organization:
  Amazon Web Services
• AWS Security Specialty
• Issuing Organization:
  Amazon Web Services

Skills

• 365/Azure
• Powershell
• Intune
• AWS (Amazon Web Services)
• Docker/K8s
• Terraform

Service Desk Engineer

• Managed Azure based cloud infrastructures at an Enterprise level.
• Tested and imaged desktops, laptops, and phones; maintained, analyzed, and troubleshot software and peripherals.
• Patched Azure Virtual Desktop servers using MECM patching capabilities
• Administer Windows Server Active Directory, Microsoft Entra ID, and Microsoft Intune.
• Proficient in automation tools including PowerShell, Azure CLI, and ARM templates for efficient cloud management and infrastructure automation.
• Configured Windows 10/11, MacOS, and iOS operating systems on laptops and devices
• Familiarity with Power Automate and Power Apps for developing automated workflows and custom applications.

Supervisor, Technical Specialist

• Respond to and prioritize all inquiries, efficiently resolve technical issues within my skill set, and escalate complex problems to Tier III support when necessary
• Resolve trouble calls; in person at the their desk, over phone, and/or through email.
• Configured Windows 10/11, MacOS, and iOS operating systems on laptops and devices
• Collaborated with IT teams to integrate MDM solutions with existing infrastructure, improving overall operational efficiency.
• Conducted interviews and onboarded staff members. Provided training and conducted performance reviews at 30, 60, and 90 days.

Security Clearance

Public Trust

Projects